Just signed up for a promo on Betfair, Colombia to qualify 4/1.
Deposited without any problem. but when I clicked on withdraw to see the minimum withdrawal amount it said...
Unfortunately you are not able to withdraw money from your Betfair account until we can confirm your identity.
You can help us to do this more quickly if you can send us proof of your identity.
How come all this hassle to withdraw, but they didn't give a * who I was before depositing money ?
Anyone been through this before and know what proof I have to send them etc...
Discuss Withdrawing from Betfair..... in the Beat the Bookie area at TalkCeltic.net.
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Cathairbhoy
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I've heard that too but I won £40 on the Brazil 3/1 to qualify sign up offer earlier today, and withdrew no problem.
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evilbunny1991
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Got that on my account, i sent em photo of passport etc... still they want me to go to royal mail and fill out some stupid form. So you can only withdraw the amount you deposit.
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The requests for proof of id are a pain and a way to hold onto your money by them a few days longer.
You'll probably need a copy of your passport or driving licence. Something with your actual address on it (bank statement or utility bill) and maybe a copy of the actual card used to make the deposit. Though if doing that blank out the middle section of numbers for security reasons. -
Contact them through the chat. -
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never had that problem with bet365 only problem i had with them withdrawing money is it coming back void other than that it's been fine.
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Seems to be sorted, sent them a pic of my driving license and have since been able to withdraw, hopefully that's It sorted now. Easy £40 bucks, some goal fae wee Hamez!
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Intellectually Absurd Gold Member Gold Member
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Had this trouble when I wanted to withdraw the money I deposited. However when I won my bet, I was allowed to withdraw easily.
Weird. -
I had this problem, but withdrew from the phone app instead with no problem and since then I've had no problem with either the phone app or website.
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Mr Shelby Moderator Moderator Gold Member
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This has only happened to me once with * Hill when I signed up and I was under 18. I still have 20 quid in that account but can't access it as the proof I sent wasn't good enough and I couldnt be arsed doing it again.
I have an account with literally every other betting company though and none of them have ever asked for proof, don't know why * Hill did. -
KyleBhoy1987
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Ladbrokes asked me for proof never sent it though just signed up with another website
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I put £10 on both teams scoring NI v Wales to get the £30 free bets and got the same hassle about verifying my address and identity. I hope it stays 0-0 and I lose now!what a * hassle- I will never bet with betunfair again.it's OK when these * e-mail you these offers and only after you bet they tell you all this stuff. Bet 365 is different class.
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Btw- if I get lucky with my free bets can I e-mail a driving licence without a pic on it as I still have the old style with just my address .
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