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TC Not working on home broadband!!

Discussion in 'Helpdesk' started by Jacob knows, Jul 3, 2021.

Discuss TC Not working on home broadband!! in the Helpdesk area at TalkCeltic.net.

  1. Jacob knows Gold Member Gold Member

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    Frustrating the life out of me this. And has been for yonks. I am not tech savvy I should add from the offski. I can only connect to the forum with my home wi-fi off and my mobile data on. However, I can can connect to TC through my works wi-fi and various other wi-fi networks. If anyone can offer any tips it'd be much appreciated.
     
  2. Marie Administrator Administrator

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    What is happening when you use your home WiFi? Do you get an error message? IP banned message?

    I'm not tech savvy either but if you could provide more info for @Celtic Mad he may be able to help you.
     
  3. Jacob knows Gold Member Gold Member

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    It comes up on screen "this site can't provide a secure connection." and also "www.talkceltic.net sent an invalid response"

    Like I say Marie I can use my mobile data to access the forum, but I'm in a kinda black spot and the signal is garbage at best. Any help from anyone would be great.
     
    Marie likes this.
  4. Marie Administrator Administrator

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    Hopefully Celtic Mad can help or give you advice on how to sort it.
     
  5. Celtic Mad Administrator Administrator

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    Could you try using a different browser on your phone to see if you get the same error?
     
  6. Jacob knows Gold Member Gold Member

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    Just tried using another couple of browsers and I still get the same message. This site can't be reached. I'm fairly certain I used to be able to get on TC on my home broadband, but I may be going back when I was with another provider
     
  7. Celtic Mad Administrator Administrator

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  8. Jacob knows Gold Member Gold Member

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    Sent a screenshot to you just now @Celtic Mad. Not sure if done correctly though so apologies if you don't get it.
     
  9. Celtic Mad Administrator Administrator

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    For anyone having similar issues with accessing the site via their home internet, could you go to www.whatismyipaddress.com and take a note of your IP. Turn off your router for 15 minutes or so, turn it back on and try accessing the site again. This should hopefully change your IP address.

    If it still doesn't work, check www.whatismyipaddress.com again and see if it's still the same IP as the one you took note of earlier.
     
  10. Jacob knows Gold Member Gold Member

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    Doing this did change my ip address but the same message appears when I tried to access the site using my home broadband
     
  11. StevieBhoooy!

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    Try looking at parental settings?!?

    Sometimes mine resets and have to remove restrictions as the disgraceful language on here seems to trigger a block…. :celtman2:
     
  12. Celtic Mad Administrator Administrator

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    Could you try again and see if you're still getting the banned message?